Effective communication in the workplace is one of the key driving forces for improved productivity. But without a streamlined set of tools, employees can become discouraged from collaborating with their co-workers.
Microsoft Teams and Zoom, two of today’s most powerful communication tools, have been making waves globally. They’ve been transforming the workplace into an environment where people feel happy sharing ideas, making video calls, and working from different places.
We take a look at two sectors, the recruitment industry, and the finance industry, to find out how these innovative products are solving communication problems in the workplace.
What is Microsoft Teams?
Microsoft Teams, part of Office 365, focuses primarily on putting everything in one place. Making video and audio calls, working on files, scheduling a meeting, or sharing a task can all be done from a central location. And as it’s included in the Office 365 suite, it offers a cost-effective solution for many businesses.
What is Zoom?
Zoom’s biggest selling point is its simple, easy-to-use video conferencing features, which removes the limitations and technical frustrations of more complex setups. Its scalability, quick setup, and integration capabilities have allowed the platform to gain widespread adoption.
Benefits of Microsoft Teams
A look at how Teams can benefit the recruitment sector
One industry that can benefit from Microsoft Teams is the recruitment sector.
It can take on average 42 days to completely fill a vacancy, and with more applicants than ever before, hiring managers are looking at more ways to speed up the hiring process.
Improved sourcing process
Using Teams improves the sourcing process by providing a continuous communication platform with plenty of sharing capabilities and flexible ways to conduct an interview.
Easily share information such as job posts
Recruiters can work together to discuss applications via one-to-one chats, video calls, or voice. They can share documentation such as CVs and job posts, and sufficient permission settings ensure only relevant people have access.
The shared and integrated calendar functions in Teams make it easy for recruiters to make and share appointments. They can also see their colleague's schedules, allowing them to review and change their own appointments in an instant.
Interview from anywhere, using any device
Another big draw for the recruitment sector is the ability to work from anywhere, at any time. Recruiters no longer need to be tied to the standard 9 to 5 office hours. Instead, they can work from home, a co-working space, or even from a local café.
Overall, Microsoft Teams helps employees to collaborate more easily using a single app with a single interface. It removes many of the barriers that make other communication methods slow, confusing, and unfocused.
Teams is especially helpful for businesses looking to increase productivity, streamline tasks and boost remote working.
Benefits of Zoom
A look at how Zoom can help the finance sector
Communication is key in today’s connected world, and video and audio conferencing that offers reliable and scalable features are becoming a must-have for businesses everywhere.
This is no clearer than in the finance sector, where Zoom has become an affordable, highly valued service that removes many of the barriers of hardware-based products.
Reduce costs and improve working relationships
With 7 out of 10 people now using e-banking, the demand for improved communication services between employees, customers, and partners has increased. The benefits from these services include reduced costs, improved customer service, and better client relationships.
Millennials, who now make up a large proportion of the workforce, are driving video conferencing utilisation. They have, along with Gen Z, grown up with consumer-friendly, video-based applications.
Build trust and maintain loyalty
The finance sector relies heavily on building trust and maintaining loyalty. Zoom strengthens relationships by providing an easy-to-use, simplistic setup that can be implemented in many meeting spaces, such as:
- Executive offices
- Open spaces
- Huddle rooms
- Large conference rooms
- Desktops
Flexible setups
Zoom ensures the transition from existing video and audio-conferencing setups is as smooth as possible, offering the option of a Hybrid cloud service where needed. This is great for finance businesses that are not ready to make the full leap to the cloud. They can maintain their existing on-site services whilst enjoying Zoom’s cloud capabilities.
All-in-one solution and VoIP bring value and clarity
The simplistic, all-in-one solution covers chat, desktops, webinars, telephone, and room systems. This means decision-makers can budget more effectively without worrying about the endless hardware add-ons of traditional systems.
Zoom, Teams, or both?
Overall, Zoom and Microsoft Teams offer a wealth of advantages for organisations. They can improve productivity, offer cost savings, streamline tasks and build relationships. Both solutions combine well together, so the decision to pick one or the other may not be necessary.
In the end, the choice depends on each organisation’s specific needs and goals. What’s clear, however, is that both Zoom and Teams are successfully transforming workplaces across the globe, and are likely to continue doing so.
Are you ready to find the right collaborative solution for your business? Total Group provides a range of options, from a hosted telephony service to advice on making the most of Office 365 and Teams. Contact our experts today and we’ll help your business transform.