Microsoft 365 Pricing Changes Effective 1st April 2025

Effective 1st April 2025, Microsoft will implement a 5% price increase on all Microsoft 365 licenses. This adjustment affects monthly billing plans for annual subscriptions, aiming to standardise pricing structures across all purchasing platforms. It’s important to note that this change is being implemented directly by Microsoft and applies universally to all customers, partners, and resellers worldwide. Unfortunately, […]

How to Secure My Business’s IP Address (And What It Means)

For small to medium-sized businesses (SMEs), protecting online data and maintaining network security is essential. A fundamental component of your digital security is understanding and securing your IP address. An IP address is more than just a technical IT term; it’s a key identifier that enables internet communication while also representing a potential point of vulnerability if […]

If it ain’t broke… Windows update makes signing out simple again

Microsoft recently made changes to the Windows Start menu – and it caused a bit of an uproar. Here’s what happened: Microsoft tried to streamline the Start menu by grouping related settings together. But they tucked the sign out option behind a three-dot menu, creating confusion for people trying to log out of their accounts. […]

You’re ready for the upgrade… what’s holding you back?

With the end of support for Windows 10 just under a year away, many business owners are starting to wonder why they haven’t upgraded to Windows 11 yet. Are you one of them? Research shows that most businesses could make the switch, but a surprising number are still holding back. This despite the upgrade being […]

Microsoft’s browser takes back the Edge with streamlined settings

If you’ve ever tried to tweak a setting in Microsoft Edge and found yourself lost in all the options, this one’s for you. Microsoft is cleaning up the Settings page, so you’ll no longer need to dig around in endless menus to find the setting you need. What’s changing? You’ll see a new quick access […]

A third of all data loss is caused by problems with backups

Losing access to your business’s data – even temporarily – is a nightmare worthy of a horror movie. Data backup tools create copies of your data and store them in a safe place. If something goes wrong, recovery tools will use these copies to restore your lost files. So, if your business already uses backup […]

A free tool for more polished communication

Whether you’re drafting emails, writing reports, or creating presentations, spelling mistakes and typos can easily be missed. This means you run the risk of looking unprofessional, especially when communicating with clients or business partners. Here’s the good news: Windows 11 comes with built-in spell check and autocorrect tools that can put an end to embarrassing […]

Total Group Unaffected by Global IT Crisis: Here’s How We Did It

Be Kind to Your IT Teams: An Overview  Have you ever wondered how prepared your business is for a major IT crisis? Last week’s global IT outage was a stark reminder of the importance of robust and proactive IT management. While many companies were scrambling to fix issues caused by the latest CrowdStrike update, Total […]

Experts Say CrowdStrike Update Likely Skipped Checks

On July 19, 2024, a routine update by cybersecurity firm CrowdStrike caused a global IT outage, affecting numerous industries, including global banks, airlines, hospitals, and government offices. This significant disruption highlights the importance of thorough testing and the potential consequences of oversight in software updates. What Happened CrowdStrike’s Falcon sensor software update, intended to enhance security against […]

How to Prepare Your Business for Digital Telephony

digital-telephony

Ever stood in an endless line at a popular amusement park, watching ride after ride pass you by?   Waiting until the last moment to switch from the Public Switched Telephone Network (PSTN) could leave your business in a similar standstill. Transitioning early skips the long wait, ensuring your company enjoys the ride towards more advanced, […]

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