Case Study: Hertfordshire Council

About the Project:

Hertfordshire County council has a net revenue budget of around £818m a year (excluding direct school funding), it represents just under 1.2 million residents and delivers a range of vital services through its 8,000 staff.



Total Group provided a hybrid cloud solution with integration into existing help desk services for user-level 3 engineering and above and server level IT management. We replaced some in-house servers including active directories and synchronised directories to Microsoft Azure.
The project achieved a seamless migration and transition to new cloud services, and we supported internal teams with the end user journey. The project was issue-free.


What the Hertfordshire County Council Said

“Users were surprised that what had been hyped as a potentially disruptive, massive change took take place without them even noticing.” -John Jeffrey, Operations Director, Mace Group


Project: Data Management Support

Total Group Role:  Outsourced ICT Management

Outcome: Design, install, manage, and support the new environment

Technologies Deployed:  New server environment including backup and dual on-premise and cloud disaster recovery integration with Office365.



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