Taking care of your ongoing IT needs
We take the burden and confusion away from tricky subjects like GDPR and cybersecurity, providing peace of mind so you can focus more on your business and less on IT headaches.
Imagine not having to worry about whether your IT systems are fulfilling your employees’ needs, or if a server has become inefficient and outdated? We assist with every aspect of your IT infrastructure, from overseeing strategy and goals, to ensuring your IT budget drives your business priorities.
We help prepare you for an audit with Cyber Essentials
Getting certified for Cyber Essentials is your first line of defence against common but damaging cyber-attacks. It also prepares you for being GDPR compliant and allows you to gain trust from your customers.
Working together with our in-house expert, we’ll ensure you’re fully prepared for an inspection by an auditor.
Learn more about why getting Cyber Essentials certified can benefit your business. Are you looking for IT service management in London, Hertfordshire or surrounding areas?
Talk to one of our friendly team members today.
Explore Our Impact
Cyber Compliance Shouldn’t Be This Hard
- What’s the difference between Cyber Essentials and Cyber Essentials Plus?
- What do auditors actually look for… and how do you pass first time?
- Will non-compliance hold you back from government contracts, insurance, or GDPR audits?
- How exposed are you right now… and what’s the fastest way to close the gaps?
If you’re asking these questions, you’re not alone.
This free guide gives you the straight answers regulated businesses need – without the jargon, delays, or sales fluff.
Download it now and take control of your compliance journey.
Want to discover how our IT solutions transform your business?
Talk to one of our friendly team members today.
Frequently asked questions
What does a managed service provider do?
A managed service provider (MSP) runs your IT for a fixed monthly fee: monitoring devices and servers around the clock, patching, backup, security, user support and planning. Instead of calling someone when things break, problems are spotted and fixed early, and you get one accountable team for all of your technology.
How much does managed IT support cost?
Total Group charges a fixed monthly price per PC, with four packages: Protect from £45, Manage from £65, Infinity from £100 (plus a site fee) and Infinity Plus from £130 including devices, per PC per month plus VAT. See our IT support packages or book a free consultation for a quote.
Which areas do you cover?
We support businesses across Hertfordshire, the Home Counties and London, both remotely and on site. Our head office is in Hertfordshire, and most day-to-day support is delivered remotely so help arrives in minutes, not hours.
Can you work alongside our in-house IT person?
Yes. Many clients keep an internal IT lead and use us for 24/7 monitoring, security, projects and extra capacity. We agree who owns what, share the documentation and tools, and cover holidays and out-of-hours.
Why use a managed service provider instead of break-fix support?
Break-fix support only earns money when something goes wrong, so prevention is nobody's job. A managed service is paid to keep you running, which means proactive monitoring, patching and security are built in, costs are predictable, and downtime falls.
