Total Group delivers fully managed IT and security services with real accountability. While many providers sell tools or licences, we take ownership of the entire outcome -installing, configuring, and managing everything on your behalf. 

Think of it like baking a cake: others might just drop off the ingredients, but we deliver the finished product – planned, prepared, and ready to support your business. With us, IT is simplified, compliance is built in, and your operations are secured by design. 

Yes. We provide outcome-based services – not just tools. We focus on real-world results like reduced downtime, improved security, and audit-ready compliance, all backed by our service guarantees. Our services are delivered with full visibility and accountability, so you always know where you stand. 

Absolutely. Many of our clients have in-house IT teams. We act as a protective layer, strategic shield, or compliance wrapper around your existing infrastructure. Our role is to fortify, enhance, and extend the reach of your internal capabilities – bringing deep security expertise, regulatory insight, and scalable service layers. Whether it’s co-managed IT or full wraparound protection, we operate alongside your team while safeguarding the perimeter.

We follow best practices across the National Cyber Security Centre (NCSC), ISO 27001, and GDPR, using layered security, continuous monitoring, and automated patching and regular penetration testing. From endpoint protection to access control and vulnerability management, your business is safeguarded by proactive, real-time defences – underpinned by our UK-based security and compliance team and independently verified accreditations. 

You’ll have direct access to a team of real engineers – not call centres. Our UK-based team provides responsive, proactive support and regular reviews to ensure your IT performs at its best. No finger-pointing, no gaps – just real help, when you need it.