Customer Testimonials

What do our happy customers say about us?

      EXCELLENT  
   Based on 35 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Julian H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Total feel like an essential part of our organisation, we're especially fortunate to have Rahees embedded within our team. Issues are addressed quickly and without drama. Thoroughly recommended.
  
 
      Posted on Google  
   
   Sarah T 
 
 
 
 Trustindex verifies that the original source of the review is Google. Total Group helped with the set up of a new business laptop.  The engineer was quick, polite, obviously knowledgeable and extremely helpful.  They allayed my worries and talked me through everything I needed to know.  I'd highly recommend them.
  
 
      Posted on Google  
   
   Julian H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service received on Christmas Eve for a password reset issue. The technician was incredibly prompt and professional, providing clear instructions throughout. Despite it being a holiday, they showed great patience and solved my problem in under 15 minutes. Their friendly attitude and efficiency were truly appreciated during what must have been a busy time.
  
 
      Posted on Google  
   
   Kika W 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service. Very knowledgeable professional staff.
  
 
      Posted on Google  
   
   Bigyan H 
 
 
 
 Trustindex verifies that the original source of the review is Google. Malika has been a great support to assist when needed.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Always an excellent response from the team.

Neil S

Always there when we needed.

Guy S

Coronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home.

I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time.

A professional service which I can highly recommend.

Tena W

Having Total Group looking after all of our IT means I can just get on with running the business.

It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted.

Greg White

Thank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us.

It wasn’t an easy time but you really did have our backs.

Carolyn B

We had no idea our printers/copiers posed a data security risk. Total Group quickly identified the vulnerabilities, guided us through securing admin access, and implemented the recommended fixes.

A follow-up test confirmed the issues were resolved.

Matthew D

TotalPenTest helped us achieve a better security posture over our 20,000 hosts. The reports and the progress tracking TotalPenTest offers made it easier for us to secure cybersecurity insurance.

Also, our customers felt more secure with our company as some of their resources existed in our tech infrastructure.

Sean W

Total Group feel like part of our team. They go above and beyond - even working weekends - to keep us running. Their proactive support, clear communication, and in-depth knowledge of the health sector are unmatched.

Renee P

The office move was seamless thanks to Total Group. Their team was professional, well-organised, and a pleasure to work with. Everything IT-related went smoothly... unlike our old phone supplier!

Simon G

Total Group is a true partner. Their support never faltered, even during COVID. We were remote-ready because of their forward planning. Our systems are now stronger, and we trust their advice completely.

Jonathan P

As always I feel in safe hands with total group. Nathan himself is awesomely knowledgeable and helpful and he leads a great team of professional, courteous and skilled engineers.

Thanks to Taylor for setting up my new machines so efficiently.

Clare C

Just wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.

Phillip S