Understanding what you require from your systems is fundamental to successful business performance. At Total Group International we take time to fully understand the exact requirements of your business and the environment in which it operates.
Total Group’s fixed-price support packages have been designed with small and medium-sized businesses in mind. We recognise your IT requirements and budget will vary as you grow or change. Depending on the size of the network and infrastructures, different businesses will need more or less degrees of support and more specific advice at different times.
IT support packages to suit your business
We’ve got your IT sorted. Our packages suit all types of businesses from small to large.
Response
We help you get back to running your business.
24/7 Real-Time System Monitoring
Up to date defence – Patch Management
FREE Managed Anti-Virus
Long term, secure Remote Solutions
Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
Pro Support
24/7 Real-Time System Monitoring
Up to date defence – Patch Management
FREE Managed Anti-Virus
Long term, secure Remote Solutions
Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
Rapid response On-Site Support – 9am-5.30pm, 7 days a week
Discreet Automated Maintenance
Comprehensive Reporting
Elite Support
All the features of Response and Pro Support, plus:
24/7 Real-Time System Monitoring
Up to date defence – Patch Management
FREE Managed Anti-Virus
Long term, secure Remote Solutions
Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
Rapid response On-Site Support – 9am-5.30pm, 7 days a week
Discreet Automated Maintenance
Seamless Backup, Monitoring and Restore system
Detailed Reporting and Business Intelligence
Always there Out of Hours On-Site Support