Support

Understanding what you require from your systems is fundamental to successful business performance. At Total Group we take time to fully understand the exact requirements of your business and the environment in which it operates.

Total Group’s fixed price support packages have been designed with small and medium sized businesses in mind. We recognise your IT requirements and budget will vary as you grow or change. Depending on the size of network and infrastructures, different businesses will need more or less degrees of support and more specific advice at different times.

IT support packages to suit your business

We've got your IT sorted. Our packages suit all types of business from small to large.

Response

from £33 /month

Get a guaranteed rapid response to your IT issues allowing you and your staff to get back to running your business as soon as possible.

Our Most Popular - Pro Support

from £45 /month

Pro Support is everything you get with Response with a few additions that include Unlimited Onsite Support Visits and a robust cloud back up solution.

Elite Support

from £70 /month

Elite Support is everything you get with Response and PRO with valuable additions that include 24/7365 access to our Helpdesk Unlimited Onsite Support Visits and a robust cloud backup solution. PLUS a Disaster recovery solution and Plan.

Find out how we can transform your IT

Whatever your IT requirements we can help.

Our success stories

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10 Reasons To Pen Test Your Network

In the ever-evolving digital landscape, cybersecurity stands as a paramount concern for businesses of all sizes.

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How to Prepare Your Business for Digital Telephony

Ever stood in an endless line at a popular amusement park, watching ride after ride pass you by?

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How Rugby Tactics Can Strengthen your IT Defence

Drawing parallels between rugby strategies and business cybersecurity might seem unconventional at first

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Find out how we can transform your IT

Whatever your IT requirements we can help.

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