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Support

Understanding what you require from your systems is fundamental to successful business performance. At Total Group we take time to fully understand the exact requirements of your business and the environment in which it operates.

Total Group’s fixed price support packages have been designed with small and medium sized businesses in mind. We recognise your IT requirements and budget will vary as you grow or change. Depending on the size of network and infrastructures, different businesses will need more or less degrees of support and more specific advice at different times.

IT support packages to suit your business

We've got your IT sorted. Our packages suit all types of business from small to large.

Response

from £30 /month

Get a guaranteed rapid response to your IT issues allowing you and your staff to get back to running your business as soon as possible.

Pro Support

from £50 /month

Pro Support is everything you get with Response with a few additions that include Unlimited Onsite Support Visits and a robust cloud back up solution.

Elite Support

from £70 /month

Elite Support is everything you get with Response and PRO with valuable additions that include 24/7365 access to our Helpdesk Unlimited Onsite Support Visits and a robust cloud backup solution. PLUS a Disaster recovery solution and Plan.

Find out how we can transform your IT

Whatever your IT requirements we can help.

Our success stories

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IT Services: The Complete Guide for Luton Small Businesses

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Windows 11 – Should I upgrade?

It might feel like you’ve only just got to grips with windows 10 but actually it’s been more than six years since it’s launch, In fact it’s the longest wait between operating systems versions in Microsoft’s history...

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What is IT Support? Everything Hertfordshire Businesses Need to Know

Information technology (IT) plays a critical role in the success of any business, big or small. A well-managed IT infrastructure helps companies increase efficiency, improve productivity, and enable better customer experiences...

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Find out how we can transform your IT

Whatever your IT requirements we can help.

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