A Total Suite of IT Solutions
Cloud Services
A range of options from semi-cloud to full cloud computing.
IT Services
Fully managed IT services from hardware and software to project management.
Remote Working Solutions
Fast, secure access to shared documents.
Cyber Security
Tailor-made managed antivirus, firewall, and update management.
Backup & Disaster Recovery Services
Managed backup and disaster recovery.
Why outsource your IT support to Total Group?
We'll worry about the technology - so that you can focus on your business. Our managed IT services cover a spectrum of technology solutions, including remote monitoring and management of your networks, real person help desk support for your team and business security and continuity solutions to ensure your company is protected and prepared for any possible disruption.
100% Worry-free IT
24/7 system monitoring and virus protection
Hassle-free customer service
We won’t pass you from person to person or keep you waiting on the line for ages to speak to an engineer
No unforeseen costs
Our easy to digest, fixed priced options are designed to be as clear as possible.
IT support packages to suit your business
We've got your IT sorted. Our packages suit all types of businesses from small to large.
Response
We help you get back to running your business.
- 24/7 Real-Time System Monitoring
- Up to date defence – Patch Management
- FREE Managed Anti-Virus
- Long term, secure Remote Solutions
- Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
Pro Support
All the features of Response, plus:
- 24/7 Real-Time System Monitoring
- Up to date defence – Patch Management
- FREE Managed Anti-Virus
- Long term, secure Remote Solutions
- Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
- Rapid response On-Site Support - 9am-5.30pm, 7 days a week
- Discreet Automated Maintenance
- Comprehensive Reporting
Elite Support
All the features of Response and Pro Support, plus:
- 24/7 Real-Time System Monitoring
- Up to date defence – Patch Management
- FREE Managed Anti-Virus
- Long term, secure Remote Solutions
- Fast and friendly Telephone Support – 9am-5.30pm, 7 days a week
- Rapid response On-Site Support - 9am-5.30pm, 7 days a week
- Discreet Automated Maintenance
- Seamless Backup, Monitoring and Restore system
- Detailed Reporting and Business Intelligence
- Always there Out of Hours On-Site Support
What our clients are saying about us…
Matthew Delaney Finance Director, Hepburn Delaney SolicitorsWe were not aware that the printer / copiers represented a risk to data security and whilst they were physically well maintained the need for security updates, and more secure settings (then default) was not known. Total Group were able to identify the risks and tell us exactly what needed to be done. We secured admin access to the devices that, shared with Total Group who implemented the mitigation steps recommended by the Pen Test. We then retested to make sure the risks were resolved.
Phillip Stevens Freight Movement UKJust wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.
Guy Swinnerton Omni FinancialAlways there when we needed.
Tena Wallace Visionary AccountantsCoronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home. I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time. A professional service which I can highly recommend.
Greg White White's Coaches St Albans‘Having Total Group looking after all of our IT means I can just get on with running the business. It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted’
Carolyn Buller Citizen's Advice HertsmereThank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us. It wasn’t an easy time but you really did have our backs.
Explore Our Impact
See how businesses like yours are thriving with our tailored IT solutions.
Understanding Recruitment
Hybrid Cloud Solution | Understanding Recruitment is a distinguished IT and Technology recruitment firm based in St Albans, known for its rapid growth and expertise in the software industry.
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Hepburn Delaney Solicitors
Penetration Testing As A Service (PTaaS) | Hepburn Delaney Solicitors, founded in 2013 by Jane Hepburn and Rebecca Delaney, operates as a law firm based in Hemel Hempstead, specialising in a diverse array of family matters.
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Hertfordshire County Council
Hybrid Cloud Solution | With a commitment to serving nearly 1.2 million residents, Hertfordshire County Council manages an impressive annual net revenue budget of approximately £818 million.
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Blog
Check out our regular blog with insights to keep you in the know and up to date for all things IT
You’re ready for the upgrade… what’s holding you back?
Still not upgraded your business to Windows 11? You’re missing out, and what for? It’s free to upgrade and easy. Find out more here.
Read moreIf it ain't broke... Windows update makes signing out simple again
Having trouble finding the sign out button in Windows 11? You’re not the only one! Luckily, Microsoft have listened… find out more here.
Read more