Total Group has been providing enterprise-level IT support in Hertfordshire and surrounding areas for over 20 years. Our dynamic team of IT specialists helps to support a range of sectors from recruitment to finance.
From the back garden office to total IT management...
Born from a simple back garden office and two talented apprentices, our passion for ‘going the extra mile’ didn’t take long to establish itself as one of our core business values.
Nathan and I began our careers as field IT support engineers, gaining first-hand knowledge of a variety of business types. We soon realised the scale of IT challenges facing business owners, from cybersecurity threats to compliance concerns.
After discovering companies were being sold IT solutions that failed to align with their business objectives, we soon became a trusted and reliable source for many business owners. We used this as a foundation to build our tailor-made IT solutions with the individual care and attention of a local, family-owned business.
Today, our state of the art office and the multi-talented team feels a long way from our garden office roots, but our ‘going the extra mile’ commitment remains fully intact.
We look forward to transforming your IT,
Alison & Nathan, Co-founders of Total Group
Alison understands that people are at the heart of any IT solution, and enjoys helping others with her ‘don’t fear IT’ ethos. She sees herself as our customer ear and works to establish trusted relationships to ensure life-long customer success.
Nathan relishes innovation and the infinite possibilities that IT brings. He is a certified DPO (Data Protection Officer) with IASME, equipping him with in-depth and up-to-date knowledge of the compliance responsibilities businesses face today.
Meet our collaborative team
Our passionate team, all of which have a ‘can do, will do’ approach to problem-solving, have been carefully selected to ensure they align with our core business values. They’re committed to achieving 100% customer success and fully embrace teamwork to gain results for our clients.
We were proud to be recognised by the Hertfordshire Small business awards in 2015 and 2016 for investing in young people and innovation.
What our clients are saying
Always there when we needed.
Just wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.