Our Story
For more than 20 years, Total Group has helped UK businesses like yours stay secure and productive.
Founded in Hertfordshire by Nathan Stewart after experiencing first-hand the frustration of a culture of buck passing and lack of accountability across complex, siloed IT support, he set out to deliver enterprise-grade IT and cyber security with personal service and issue ownership.
From a back-garden office to a national client base, our family-run team has grown by one principle: your technology should work for you, not against you.
EXCELLENT
Based on 35 reviews
Posted on Google![]()
Julian HTrustindex verifies that the original source of the review is Google.
Total feel like an essential part of our organisation, we're especially fortunate to have Rahees embedded within our team. Issues are addressed quickly and without drama. Thoroughly recommended.Posted on Google![]()
Sarah TTrustindex verifies that the original source of the review is Google.
Total Group helped with the set up of a new business laptop. The engineer was quick, polite, obviously knowledgeable and extremely helpful. They allayed my worries and talked me through everything I needed to know. I'd highly recommend them.Posted on Google![]()
Julian HTrustindex verifies that the original source of the review is Google.
Excellent service received on Christmas Eve for a password reset issue. The technician was incredibly prompt and professional, providing clear instructions throughout. Despite it being a holiday, they showed great patience and solved my problem in under 15 minutes. Their friendly attitude and efficiency were truly appreciated during what must have been a busy time.Posted on Google![]()
Kika WTrustindex verifies that the original source of the review is Google.
Great service. Very knowledgeable professional staff.Posted on Google![]()
Bigyan HTrustindex verifies that the original source of the review is Google.
Malika has been a great support to assist when needed.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
What We Do
Managed IT & Cyber Security
24/7 monitoring, EDR/XDR threat response, backups, patching, and cloud management keep your systems secure and running smoothly
AI Solutions
Strategy, data readiness, and intelligent automation helps SMEs adopt amd scale AI safely and effectively
Compliance Made Simple
Cyber Essentials/Plus, GDPR, and IASME Gold presentation and audit support to cut risk and stress
Total Accountability
Best-in-class tools unified on one managed platform give you a single point of responsibility and guaranteed outcomes
Future-Ready Innovation
Continuous R&D and early adoption of AI-driven security and automated compliance keeping you ahead of evolving threats
Our Mission
Total Group simplifies IT management and amplifies security for UK businesses, delivering real-time data protection, measurable results and everyday peace of mind. We aim to be the UK’s most trusted provider of secure, compliant and cost-effective technology management while empowering organisations to grow with confidence in an AI-driven future.
1,200
IT Projects
and compliance
150+
Locations
Why Total Group?
Client-First
Your goals guide every solution; we listen to your needs first and tailor support to you.
Security & Trust
Data protection and privacy are central to everything we do, giving you confidence your systems stay safe and compliant.
Teamwork
Data protection and privacy are central to everything we do, giving you confidence your systems stay safe and compliant.
Intergrity
Transparent advice. We only recommend based only on what’s right for your business.
Accountability
We stand behind the quality of our work and the outcomes we deliver.
Innovation
From AI to automation, we adopt emerging techology early so you stay competitive and secure.
"Just wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT. "
Phillip S, Director of Transport & Logistics
Cyber threats, rising compliance demands and tight budgets make IT harder than ever
From healthcare and finance to legal, technology and recruitment, we keep regulated businesses secure and compliant, without the cost of a large in-house team.
Every sector has its own rules and regulations, and we make sure you meet yours. Every client we have taken through an accreditation has passed, and kept it. Hundreds of UK businesses already trust Total Group to maintain their security and compliance in real time, all year round.
If you’re thinking of switching it support companies, you must read this guide first.
Explore Our Impact
Find out how we can transform your IT
Whatever your IT requirements we can help.
