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About Us

Total Group has been providing enterprise-level IT support in Hertfordshire and surrounding areas for over 20 years. Our dynamic team of IT specialists helps to support a range of sectors from recruitment to finance.

From the back garden office to total IT management...

Born from a simple back garden office and two talented apprentices, our passion for ‘going the extra mile’ didn’t take long to establish itself as one of our core business values.

Nathan and I began our careers as field IT support engineers, gaining first-hand knowledge of a variety of business types. We soon realised the scale of IT challenges facing business owners, from cybersecurity threats to compliance concerns.

After discovering companies were being sold IT solutions that failed to align with their business objectives, we soon became a trusted and reliable source for many business owners. We used this as a foundation to build our tailor-made IT solutions with the individual care and attention of a local, family-owned business.

Today, our state of the art office and the multi-talented team feels a long way from our garden office roots, but our ‘going the extra mile’ commitment remains fully intact.

We look forward to transforming your IT,

 

Alison & Nathan, Co-founders of Total Group

Alison, Co-founder

Alison, Co-founder

Alison understands that people are at the heart of any IT solution, and enjoys helping others with her ‘don’t fear IT’ ethos. She sees herself as our customer ear and works to establish trusted relationships to ensure life-long customer success.

Nathan, Co-founder

Nathan, Co-founder

Nathan relishes innovation and the infinite possibilities that IT brings. He is a certified DPO (Data Protection Officer) with IASME, equipping him with in-depth and up-to-date knowledge of the compliance responsibilities businesses face today.

Meet our collaborative team

Our passionate team, all of which have a ‘can do, will do’ approach to problem-solving, have been carefully selected to ensure they align with our core business values. They’re committed to achieving 100% customer success and fully embrace teamwork to gain results for our clients.

We were proud to be recognised by the Hertfordshire Small business awards in 2015 and 2016 for investing in young people and innovation.

Find out how we can transform your IT

Whatever your IT requirements we can help.

Wondering if managed IT services are right for you?

Find out how we can transform your IT support, leaving you to focus on what you do best.

Our success stories

Learn how we have helped businesses become more efficient, secure and grow.

Hepburn Delaney Solicitors – Rising to a remote challenge

Discover how we helped this local law firm, who are known for their efficient service, by upgrading them to a proven cloud-based system.

Read more

Find out how we can transform your IT

Whatever your IT requirements we can help.

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