Internet Access

Just wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.

Every time I've worked with Total, the results have been first rate.

Total Group feel like part of our team. They go above and beyond - even working weekends - to keep us running. Their proactive support, clear communication, and in-depth knowledge of the health sector are unmatched.

Good communication and went above and beyond to provide a solution.

Always there when we needed.

Coronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home. I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time. A professional service which I can highly recommend.

Having Total Group looking after all of our IT means I can just get on with running the business. It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted.

Thank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us. It wasn’t an easy time but you really did have our backs.

We had no idea our printers/copiers posed a data security risk. Total Group quickly identified the vulnerabilities, guided us through securing admin access, and implemented the recommended fixes. A follow-up test confirmed the issues were resolved.

The office move was seamless thanks to Total Group. Their team was professional, well-organised, and a pleasure to work with. Everything IT-related went smoothly... unlike our old phone supplier!

Total Group is a true partner. Their support never faltered, even during COVID. We were remote-ready because of their forward planning. Our systems are now stronger, and we trust their advice completely.

TotalPenTest helped us achieve a better security posture over our 20,000 hosts. The reports and the progress tracking TotalPenTest offers made it easier for us to secure cybersecurity insurance. Also, our customers felt more secure with our company as some of their resources existed in our tech infrastructure.