Areas we cover

IT support in St Albans

St Albans businesses need IT that simply works and data that stays protected. Total Group is a Hertfordshire managed service provider with close ties to St Albans, where our registered office is.

Book a free IT review Call 01727 881 224

Local engineers

Based in Hertfordshire, on site when it matters - most issues fixed remotely in minutes.

24/7 monitoring

Problems spotted and fixed before they interrupt your day.

Independently verified

Cyber Essentials Plus, IASME Gold and CREST approved penetration testing. Client data is held on ISO 27001 certified systems.

Fixed monthly pricing

Per PC, with Protect, Manage and Infinity packages - no surprises.

IT services we provide in St Albans

Managed IT support24/7 monitoring, patching and a help desk your staff can call.Managed cyber securitySOC and SIEM monitoring, endpoint protection, email security and firewalls.Penetration testingAnnual or continuous, automated testing with clear, prioritised reports.ComplianceCyber Essentials, Cyber Essentials Plus, ISO 27001, SOC 2 and more - with controls physically tested.Microsoft 365 and cloudMicrosoft 365 Business Premium, cloud servers, virtual desktops and VoIP.Backup and disaster recoveryBackups you can restore from, tested - and a plan for the worst day.AI for businessCopilot, Claude and private AI - deployed securely.IT projectsOffice moves, networking and cabling, hardware and software.

Supporting St Albans professional firms

Many of our St Albans clients are professional and regulated businesses - accountants, law firms, recruiters and financial advisers - where downtime and data breaches carry real cost. St Albans IT and technology recruiter Understanding Recruitment relies on us to keep a fast-growing team secure and productive.

Where we work

St Albans city centreHarpendenLondon ColneyWheathampsteadRedbournPark StreetBricket WoodHow Wood

Why local businesses choose Total Group

Local to St Albans, with engineers on site when it matters
Fixed monthly pricing per PC, with Protect, Manage and Infinity packages
Security built in, not bolted on - Cyber Essentials Plus, IASME Gold, CREST approved penetration testing and ISO 27001 certified systems for client data
Specialists in regulated sectors: healthcare, financial services, SaaS and technology, and legal and professional services

See our support packages and sectors we serve.

Frequently asked questions

Do you offer on-site IT support in St Albans?

Yes. We fix most issues remotely within minutes and send an engineer to your St Albans office for installations, moves, hardware faults and anything that needs hands on.

Can you help a St Albans business get Cyber Essentials?

Yes. We assess your current setup, fix any gaps and support you through Cyber Essentials or Cyber Essentials Plus certification.

Do you provide on-site IT support?

Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.

How quickly can you take over our IT?

Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.

Do you help with Cyber Essentials?

Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.