Total Group is a Hertfordshire managed IT and cyber security provider. From our base in Hertfordshire we look after businesses in St Albans, Hemel Hempstead, Watford, Harpenden, Hatfield, Welwyn Garden City, Stevenage, Hitchin and across the county, with fast remote help and engineers who can be on site when you need them.
IT services we provide
- Managed IT support with 24/7 monitoring, patching and a help desk your staff can call
- Managed cyber security: SOC and SIEM monitoring, endpoint protection, email security and firewalls
- Penetration testing, including automated, continuous testing
- Cyber Essentials and Cyber Essentials Plus preparation and certification support
- Microsoft 365, cloud services and backup and disaster recovery
- IT projects: office moves, networking and cabling, hardware and software
Hertfordshire businesses we support
Our Hertfordshire clients range from professional firms to public-sector organisations. We have supported Hertfordshire County Council, helped St Albans IT recruiter Understanding Recruitment scale securely, and gave Hemel Hempstead law firm Hepburn Delaney Solicitors continuous penetration testing to satisfy their cyber insurer.
Why local businesses choose Total Group
- A Hertfordshire team that knows the area and can be on site quickly
- Fixed monthly pricing per user or device, with Help Desk, Pro and Elite packages
- Security built in, not bolted on: accreditations include Cyber Essentials Plus, IASME Gold, ISO 27001 and CREST penetration testing
- Specialists in regulated sectors: financial services, legal and recruitment
Talk to a local IT team
Call us on 01727 881224 or send us a message for a free, no-obligation review of your IT and security. We will tell you honestly what needs fixing first.
Frequently asked questions
Where in Hertfordshire do you provide IT support?
Everywhere in the county, including St Albans, Hemel Hempstead, Watford, Harpenden, Hatfield, Welwyn Garden City, Stevenage, Hitchin, Hertford and Bishop's Stortford. Most support is delivered remotely within minutes, with engineers on site when needed.
Are you a Hertfordshire company?
Yes. Total Group International Ltd is based in Hertfordshire and has supported local businesses for over two decades.
Do you provide on-site IT support?
Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.
How quickly can you take over our IT?
Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.
Do you help with Cyber Essentials?
Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.