Areas we cover

IT support in Hertfordshire

Total Group is a Hertfordshire managed IT and cyber security provider. We look after businesses across the county with fast remote help and engineers who can be on site when you need them.

Book a free IT review Call 01727 881 224

Local engineers

Based in Hertfordshire, on site when it matters - most issues fixed remotely in minutes.

24/7 monitoring

Problems spotted and fixed before they interrupt your day.

Independently verified

Cyber Essentials Plus, IASME Gold and CREST approved penetration testing. Client data is held on ISO 27001 certified systems.

Fixed monthly pricing

Per PC, with Protect, Manage and Infinity packages - no surprises.

IT services we provide in Hertfordshire

Managed IT support24/7 monitoring, patching and a help desk your staff can call.Managed cyber securitySOC and SIEM monitoring, endpoint protection, email security and firewalls.Penetration testingAnnual or continuous, automated testing with clear, prioritised reports.ComplianceCyber Essentials, Cyber Essentials Plus, ISO 27001, SOC 2 and more - with controls physically tested.Microsoft 365 and cloudMicrosoft 365 Business Premium, cloud servers, virtual desktops and VoIP.Backup and disaster recoveryBackups you can restore from, tested - and a plan for the worst day.AI for businessCopilot, Claude and private AI - deployed securely.IT projectsOffice moves, networking and cabling, hardware and software.

Hertfordshire businesses we support

Our Hertfordshire clients range from professional firms to public-sector organisations. We have supported Hertfordshire County Council, helped St Albans IT recruiter Understanding Recruitment scale securely, and gave Hemel Hempstead law firm Hepburn Delaney Solicitors continuous penetration testing to satisfy their cyber insurer.

Where we work

St AlbansHemel HempsteadWatfordHarpendenHatfieldWelwyn Garden CityStevenageHitchinHertfordBishop's Stortford

Why local businesses choose Total Group

A Hertfordshire team that knows the area and can be on site quickly
Fixed monthly pricing per PC, with Protect, Manage and Infinity packages
Security built in, not bolted on - Cyber Essentials Plus, IASME Gold, CREST approved penetration testing and ISO 27001 certified systems for client data
Specialists in regulated sectors: healthcare, financial services, SaaS and technology, and legal and professional services

See our support packages and sectors we serve.

Frequently asked questions

Where in Hertfordshire do you provide IT support?

Everywhere in the county, including St Albans, Hemel Hempstead, Watford, Harpenden, Hatfield, Welwyn Garden City, Stevenage, Hitchin, Hertford and Bishop's Stortford. Most support is delivered remotely within minutes, with engineers on site when needed.

Are you a Hertfordshire company?

Yes. Total Group International Ltd is based in Hertfordshire and has supported local businesses for over two decades.

Do you provide on-site IT support?

Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.

How quickly can you take over our IT?

Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.

Do you help with Cyber Essentials?

Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.