Areas we cover

IT support across the Home Counties

From our Hertfordshire base, Total Group supports businesses right across the Home Counties. Remote monitoring and help desk support work the same wherever you are, and our engineers travel to you for installations, projects and on-site fixes.

Book a free IT review Call 01727 881 224

Local engineers

Based in Hertfordshire, on site when it matters - most issues fixed remotely in minutes.

24/7 monitoring

Problems spotted and fixed before they interrupt your day.

Independently verified

Cyber Essentials Plus, IASME Gold and CREST approved penetration testing. Client data is held on ISO 27001 certified systems.

Fixed monthly pricing

Per PC, with Protect, Manage and Infinity packages - no surprises.

IT services we provide in the Home Counties

Managed IT support24/7 monitoring, patching and a help desk your staff can call.Managed cyber securitySOC and SIEM monitoring, endpoint protection, email security and firewalls.Penetration testingAnnual or continuous, automated testing with clear, prioritised reports.ComplianceCyber Essentials, Cyber Essentials Plus, ISO 27001, SOC 2 and more - with controls physically tested.Microsoft 365 and cloudMicrosoft 365 Business Premium, cloud servers, virtual desktops and VoIP.Backup and disaster recoveryBackups you can restore from, tested - and a plan for the worst day.AI for businessCopilot, Claude and private AI - deployed securely.IT projectsOffice moves, networking and cabling, hardware and software.

One provider for multi-site businesses

Many Home Counties firms have offices in more than one town, or staff working from home across the region. We manage every site, device and user as one estate, with the same security standards, documentation and point of contact, so nothing falls between the gaps.

Counties we cover

HertfordshireBedfordshireBuckinghamshireBerkshireEssexSurreyKentMiddlesex

Why local businesses choose Total Group

One accountable IT and security partner for every office and home worker
Fixed monthly pricing per PC, with Protect, Manage and Infinity packages
Security built in, not bolted on - Cyber Essentials Plus, IASME Gold, CREST approved penetration testing and ISO 27001 certified systems for client data
Specialists in regulated sectors: healthcare, financial services, SaaS and technology, and legal and professional services

See our support packages and sectors we serve.

Frequently asked questions

Which counties do you cover?

Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Essex, Surrey, Kent and Middlesex, plus London. Some penetration testing services are also offered further afield.

Can you support staff who work from home?

Yes. Home workers get the same monitoring, security and help desk as the office, and we can secure their home connections and devices.

Do you provide on-site IT support?

Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.

How quickly can you take over our IT?

Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.

Do you help with Cyber Essentials?

Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.