Areas we cover

IT support in London

Total Group provides managed IT support and cyber security to London businesses from our Hertfordshire base, just north of the capital - with 24/7 monitoring, a responsive help desk and engineers on site for projects, installations and office moves.

Book a free IT review Call 01727 881 224

Local engineers

Based in Hertfordshire, on site when it matters - most issues fixed remotely in minutes.

24/7 monitoring

Problems spotted and fixed before they interrupt your day.

Independently verified

Cyber Essentials Plus, IASME Gold and CREST approved penetration testing. Client data is held on ISO 27001 certified systems.

Fixed monthly pricing

Per PC, with Protect, Manage and Infinity packages - no surprises.

IT services we provide in London

Managed IT support24/7 monitoring, patching and a help desk your staff can call.Managed cyber securitySOC and SIEM monitoring, endpoint protection, email security and firewalls.Penetration testingAnnual or continuous, automated testing with clear, prioritised reports.ComplianceCyber Essentials, Cyber Essentials Plus, ISO 27001, SOC 2 and more - with controls physically tested.Microsoft 365 and cloudMicrosoft 365 Business Premium, cloud servers, virtual desktops and VoIP.Backup and disaster recoveryBackups you can restore from, tested - and a plan for the worst day.AI for businessCopilot, Claude and private AI - deployed securely.IT projectsOffice moves, networking and cabling, hardware and software.

Security-first IT for London firms

London professional services, financial and legal firms face demanding clients, regulators and insurers. We help you evidence strong security with Cyber Essentials, regular or continuous penetration testing and 24/7 threat monitoring, while keeping Microsoft 365 and your systems running smoothly for staff in the office and at home.

Where we work

City of LondonWest EndCanary WharfNorth LondonWest LondonEast LondonSouth London

Why local businesses choose Total Group

Hertfordshire-based team serving London clients on site and remotely
Fixed monthly pricing per PC, with Protect, Manage and Infinity packages
Security built in, not bolted on - Cyber Essentials Plus, IASME Gold, CREST approved penetration testing and ISO 27001 certified systems for client data
Specialists in regulated sectors: healthcare, financial services, SaaS and technology, and legal and professional services

See our support packages and sectors we serve.

Frequently asked questions

Do you provide on-site IT support in London?

Yes. Most support is delivered remotely, and our engineers visit London offices for installations, office moves and on-site work.

Can you help our London firm meet client security requirements?

Yes. We prepare you for Cyber Essentials and Cyber Essentials Plus, provide penetration testing reports and put in place the controls that clients, regulators and insurers ask for.

Do you provide on-site IT support?

Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.

How quickly can you take over our IT?

Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.

Do you help with Cyber Essentials?

Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.