Microsoft keeps its service running, but it is not responsible for getting back the email, files or Teams chats you delete, lose or have encrypted by ransomware. We back up everything in Microsoft 365 outside Microsoft, and keep a tamper-proof archive of every email for as long as you need.
Under Microsoft's shared responsibility model, your data is your responsibility. Deleted items only stay in the recycle bin for a limited time, and a ransomware attack or a leaver's deleted account can take data with it. Backup and archiving solve two different problems, so many businesses need both.
Mailboxes, OneDrive, SharePoint and Teams backed up automatically several times a day to secure storage outside Microsoft.
Restore one email, one file, a whole mailbox or a site, to any point in time, without overwriting today's work.
If files are encrypted, we restore the last clean version from before the attack.
A leaver's mailbox and files stay in the backup after their licence is removed.
Every email sent and received is captured in a tamper-proof archive that users cannot delete.
Find any email in seconds for a complaint, dispute, subject access request or audit.
| Backup | |
|---|---|
| What it is for | Getting data back after deletion, corruption or ransomware. |
| What it covers | Email, OneDrive, SharePoint and Teams. |
| Archiving: what it is for | Keeping an unalterable record of email for legal, regulatory and dispute purposes. |
| Archiving: what it covers | Every inbound and outbound email, retained for the period you choose. |
We connect backup and archiving to your tenant. There is nothing to install on your PCs.
Backups run automatically and every email is archived as it is sent or received.
We monitor every backup and test restores, so you know it will work when you need it.
Ask our help desk and we restore exactly what you need.
Choose your licences and see the monthly price for management, email threat protection and MFA in under a minute.
Use the quick price calculatorMicrosoft protects its own service from failure, but it does not keep long-term, point-in-time backups of your data for you. If something is deleted, overwritten or encrypted and the retention period passes, it is gone. A separate backup closes that gap.
Backup is for recovery: getting data back after it is lost. Archiving is for record keeping: an unalterable copy of every email that can be searched and produced as evidence. Regulated businesses, and anyone who may face disputes or subject access requests, usually need both.
Several times a day, automatically, with each version kept so you can restore to a point before a problem started.
Microsoft 365 backup is £3.25 per user per month and email archiving is £4.25 per user per month, both plus VAT. Microsoft 365 backup is included for one user per PC in our Manage, Infinity and Infinity Plus packages.
Book a free Microsoft 365 review. We will check your security settings, licences and setup and show you, in plain English, what to fix first.
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