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Secure. Compliant. Empowering Business Growth

End‑to‑end IT support and cyber security for regulated organisations and ambitious SMEs. Keeping your data protected, your systems productive, and compliance simple.
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Trusted by more than 100 businesses across the UK, from local firms to nationally regulated organisations.

Why outsource your IT support to Total Group?

We’ll worry about the technology – so that you can focus on your business. Our managed IT services cover a spectrum of technology solutions, including remote monitoring and management of your networks, real person help desk support for your team and business security and continuity solutions to ensure your company is protected and prepared for any possible disruption.

100% Worry-free IT

24/7 system monitoring and virus protection

Hassle-free customer service

We won’t pass you from person to person or keep you waiting on the line for ages to speak to an engineer

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No unforeseen costs

Our easy to digest, fixed priced options are designed to be as clear as possible

1,200+
IT Projects

Secured and delivered
Delivered with precision, on time and on budget. Our track record spans complex digital transformations, critical infrastructure testing, and proactive threat mitigation - tailored to meet sector-specific challenges.
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Driven by security
and compliance
Proven expertise built over 25 years, supporting organisations across IT, cyber security, and compliance. Our long-standing track record reflects deep technical knowledge, trusted partnerships, and a commitment to securing businesses in a rapidly evolving threat landscape.
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150+
Locations

Supported worldwide
Supporting businesses across borders, industries, and time zones since 2000. Our scalable services and regional insights ensure continuous protection and compliance, wherever your operations grow.
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Our Solutions

IT Services
Fully managed IT services from hardware and software to projects
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Cyber Security
Managed antivirus, firewall, updates, and penetration testing
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Cloud Services
A range of options from semi-cloud to full cloud computing
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Backup and Disaster Recovery Services
Managed backup and disaster recovery
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Remote Working Solutions
Fast, secure access to shared documents
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If you’re thinking of switching it support companies, you must read this guide first.

Download Your Free Buyers Guide Now

Cyber Security You Can Count On

Here’s the scale of defence we deliver daily:

Threats Blocked
30 B
Firewall - SIEM and SOC
Total Group monitor and maintain security in Realtime 24/7/365 reacting to incidents and keeping our clients safe.
E-Mail Filtered
14 M
Advanced Threat and Spam Protection (ATP)
Total Group scan emails removing malware and threats and keeping spam our of your users mailboxes
Phishing Attacks
14 B
Multi Factor Authentication
We don’t rely on staff care as a significant part of our client’s security posture. We know they get tricked and have solutions to stop phishing at the outset.
Spam Email
1 T
Advanced Threat and Spam Protection (ATP)
Total Group users are safer and more productive with secure, enterprise intelligent mail filtering
Device Patches Checks
0.5 B
PRO Maintenance
Total Group check and deploy updates from 9000 suppliers 24/7/365 its windows updates on steroids.
Safe E-Mails Delivered
7 M
Advanced Threat and Spam Protection (ATP)
We process huge volumes of emails with now less than 43.50% safe for the end user to review.
Backed Up Files
1 B
Backup and Disaster Recovery
We protect data with reliable backups that we test and verify so that they never let you down.
Data Loss Prevention
7 K
Staff Data Theft Prevention and GDPR monitoring
Whether accidental or deliberate staff will process data they shouldn’t in ways they should from taking home USB pens to emailing company or private data, we spot it, stop it or raise it.

Independently verified to the highest global standards

including ISO 27001, PCI DSS 4.0, CREST, SOC 2.

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Knowledge Base

Explore your trusted hub for expert guidance on cyber threats, IT strategy, and future-ready technology solutions.

  • Blog
AI Tools Can Help or Silently Expose Your Data
Read More
  • Blog, Video
How to stop AI projects stalling
Read More
  • Blog, Video
Small habits to make your Windows 11 PC last longer
Read More
Read more
Just wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.
Phillip S.⭐⭐⭐⭐⭐
Every time I've worked with Total, the results have been first rate.
Russell L.⭐⭐⭐⭐⭐
Total Group feel like part of our team. They go above and beyond - even working weekends - to keep us running. Their proactive support, clear communication, and in-depth knowledge of the health sector are unmatched.
Renee P.⭐⭐⭐⭐⭐
Good communication and went above and beyond to provide a solution.
Michael F.⭐⭐⭐⭐⭐
Always there when we needed.
Guy S.⭐⭐⭐⭐⭐
Coronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home. I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time. A professional service which I can highly recommend.
Tena W.⭐⭐⭐⭐⭐
Having Total Group looking after all of our IT means I can just get on with running the business. It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted.
Greg W.⭐⭐⭐⭐⭐
Thank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us. It wasn’t an easy time but you really did have our backs.
Carolyn B.⭐⭐⭐⭐⭐
We had no idea our printers/copiers posed a data security risk. Total Group quickly identified the vulnerabilities, guided us through securing admin access, and implemented the recommended fixes. A follow-up test confirmed the issues were resolved.
Matthew D.⭐⭐⭐⭐⭐
The office move was seamless thanks to Total Group. Their team was professional, well-organised, and a pleasure to work with. Everything IT-related went smoothly... unlike our old phone supplier!
Simon G⭐⭐⭐⭐⭐
Total Group is a true partner. Their support never faltered, even during COVID. We were remote-ready because of their forward planning. Our systems are now stronger, and we trust their advice completely.
Jonathan P.⭐⭐⭐⭐⭐
TotalPenTest helped us achieve a better security posture over our 20,000 hosts. The reports and the progress tracking TotalPenTest offers made it easier for us to secure cybersecurity insurance. Also, our customers felt more secure with our company as some of their resources existed in our tech infrastructure.
Sean W.⭐⭐⭐⭐⭐

Frequently Asked Questions​

These FAQs provide a clear, no-fluff view of how Total Group delivers managed IT and cybersecurity services – with security, compliance, and scalability built in from day one.  

Total Group is a Hertfordshire-based Managed Service Provider (MSP) and Cybersecurity Partner with over 20 years of experience. We simplify IT, strengthen security, and help SMEs and scale-ups grow with confidence across London and the Southeast. 

An MSP manages your IT infrastructure, cloud, end-user systems, and cyber security under a service agreement. At Total Group, we go beyond support – we reduce risk, improve performance, and align technology to your commercial goals. 

  • Endpoint protection & patch management 
  • Vulnerability scanning 
  • Compliance support for Cyber Essentials, CE+, and ISO 27001
     

Security is embedded into every service — not bolted on later. 

Yes – we assess your needs, risk profile, and growth plans, then build a tailored solution around them. No off-the-shelf bloat – just the right setup for secure, efficient growth. 

Absolutely. We source, configure, and manage the right tools, from firewalls to laptops to cloud platforms. Our scale allows us to offer cost advantages through trusted supplier relationships. 

Yes – we specialise in supporting businesses in finance, healthcare, legal, education, and other highly regulated sectors. 

We understand the pressures these industries face – from protecting sensitive data to meeting uptime and audit requirements. Our systems are designed to support day-to-day operations while keeping your IT environment aligned with your sector’s compliance obligations. 

Whether it’s managing confidentiality, regulatory change, or operational risk, we make compliance practical, scalable, and seamlessly integrated into your business operations. 

Absolutely. Compliance isn’t just a checkbox – it’s a critical part of your risk posture and operational credibility. 

We help you stay audit-ready, resilient, and aligned with the latest requirements across data security, governance, and industry-specific standards. Whether you’re preparing for an assessment, meeting insurance demands, or handling due diligence, we simplify the process. 

We support and implement: 

  • Cyber Essentials & Cyber Essentials Plus (CE+) 
  • ISO 27001 & ISO 9001 
  • GDPR-aligned best practices 
  • PCI DSS 4.0 
  • NIS2 Directive 
  • SOC 1, 2 & 3 
  • IASME Governance 
  • NIST Framework 
  • NHS DSP Toolkit 
  • M&A Digital Due Diligence 
  • Cyber Insurance Compliance 
  • Contractual Compliance Testing 


Total Group holds its own accreditations and works with independently verified security specialists – so your compliance strategy is robust, scalable, and audit-ready. 

📞 Call: 01727 881 224 

📧 Email: hello@totalgroup.co.uk 

🖥️ Or submit a contact form 

For general questions, visit our Contact FAQ.  

Find out how we can transform your IT

Whatever your IT requirements we can help.

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Shadow AI: The Real Risks (and Roadmap) for AI Adoption

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without risking data, compliance, or control.

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