Secure, compliant IT, fully managed

End‑to‑end managed IT support and cyber security for regulated businesses and SMEs. We keep your data protected, your systems productive, and compliance simple.

Trusted by more than 100 businesses across the UK, from local firms to nationally regulated organisations.

What makes Total Group different?

Expert-led IT, security and compliance for regulated businesses, without the complexity.

Compliance made simple

Stay compliant and audit-ready year-round. We manage your regulations, data security and certification renewals.

Solutions that scale with you

Technology that grows with your business, on transparent fixed pricing with no surprise bills.

Enterprise-grade security, made affordable

The protection big organisations rely on, delivered as a managed service you can afford.

Your IT should
protect your business,
not put it at risk.

For a regulated business, IT is never just IT. Slow support, a missed update, or an unclear compliance position can lead to failed audits, lost contracts, or a breach that undoes years of hard-earned trust.
And if you’re never quite sure whether you’re actually protected, that worry doesn’t go away.
 
That’s where we come in. Total Group keeps your systems secure, your data protected and your compliance audit-ready so you can get on with running your business affordably. Whether your in-house team just needs backup, or you’d rather hand IT over completely, we fit around you.

1,200+
IT Projects

Secured and delivered
From office moves to major security upgrades, we take on the projects that keep businesses running and protected. Whatever the challenge, we deliver it properly, with no surprises and no drama.
Case Studies
Year Celebration
Driven by security
and compliance
Established over 25 years ago, we have grown alongside a fast-changing threat landscape. That experience means we spot problems early and know what really keeps a business safe.
About Us

150+
Locations

Supported worldwide
Wherever your people work, from one office to many, they get the same secure, reliable support. The standard never slips, no matter the distance.
Areas We Cover

Why do regulated businesses need
a managed IT partner?

With over 25 years’ experience based in Hertfordshire, we keep regulated businesses across the UK secure, compliant and productive. Whether you have an in-house IT team or none at all, we fit around you to support your team, or become it.

Our Solutions

IT Services
Fully managed IT, from hardware and software to projects, so you can focus on your business.
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Cyber Security
Managed antivirus, firewall, updates and penetration testing that keep you protected around the clock.
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AI for Business
Secure, data-driven AI adoption. From Microsoft Copilot and Claude to private AI, always keeping your data yours.
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Cloud Services
Microsoft 365, cloud servers and VoIP, so your team can work securely from anywhere.
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Backup &
Disaster Recovery
Managed backup and disaster recovery services, so you never lose what matters.
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Remote Working Solutions
Fast, secure connections and Wi-Fi that
keep hybrid teams productive.
Learn More
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Julian H
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Total feel like an essential part of our organisation, we're especially fortunate to have Rahees embedded within our team. Issues are addressed quickly and without drama. Thoroughly recommended.
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Sarah T
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Total Group helped with the set up of a new business laptop. The engineer was quick, polite, obviously knowledgeable and extremely helpful. They allayed my worries and talked me through everything I needed to know. I'd highly recommend them.
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Julian H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service received on Christmas Eve for a password reset issue. The technician was incredibly prompt and professional, providing clear instructions throughout. Despite it being a holiday, they showed great patience and solved my problem in under 15 minutes. Their friendly attitude and efficiency were truly appreciated during what must have been a busy time.
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Kika W
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Great service. Very knowledgeable professional staff.
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Bigyan H profile picture
Bigyan H
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Malika has been a great support to assist when needed.
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Cyber Security You Can Count On

Here is the scale of defence we deliver daily:

Security
Threats Blocked
30 B
Firewall - SIEM and SOC
Total Group monitor and maintain security in Realtime 24/7/365 reacting to incidents and keeping our clients safe.
Message
E-Mail Filtered
14 M
Advanced Threat and Spam Protection (ATP)
Total Group scan emails removing malware and threats and keeping spam out of of your users mailboxes.
Phishing
Phishing Attacks
14 B
Multi Factor Authentication
We don’t rely on staff care as a significant part of our client’s security posture. We know they get tricked and have solutions to stop phishing at the outset.
Spam
Spam Email
1 T
Advanced Threat and Spam Protection (ATP)
Total Group users are safer and more productive with secure, enterprise intelligent mail filtering.
Settings
Device Patches Checks
0.5 B
PRO Maintenance
Total Group check and deploy updates from 9000 suppliers 24/7/365 it's windows updates on steroids.
Email
Safe E-Mails Delivered
7 M
Advanced Threat and Spam Protection (ATP)
We process huge volumes of emails with now less than 43.50% safe for the end user to review.
Cloud computing
Backed Up Files
1 B
Backup and Disaster Recovery
We protect data with reliable backups that we test and verify so that they never let you down.
Shield
Data Loss Prevention
7 K
Staff Data Theft Prevention and GDPR monitoring
Whether accidental or deliberate staff will process data they shouldn’t in ways they should from taking home USB pens to emailing company or private data, we spot it, stop it or raise it.

Independently verified to the highest global standards

including ISO 27001, PCI DSS 4.0, CREST, SOC 2.

If you’re thinking of switching it support companies, you must read this guide first.

Knowledge Base

Explore your trusted hub for expert guidance on cyber threats, IT strategy, and future-ready technology solutions.

Frequently Asked Questions​

Total Group is a Hertfordshire-based managed IT and cyber security provider. We’ve kept businesses secure, compliant and productive since 2000, from local firms to nationally regulated organisations across the UK. 

Yes. We specialise in compliance-driven sectors including healthcare, finance, legal, technology and recruitment. We know the pressures of protecting sensitive data and meeting audit and insurer requirements, and we make compliance practical, not painful.

Absolutely! We work alongside your existing team as co-managed IT, filling the gaps like security, compliance, out-of-hours cover and long-term projects. Or we can take on the lot and become your whole IT department if you don’t have one.

That’s absolutely fine. Many of our clients come to us while still under contract with another provider. We’ll review your current agreement, advise on timelines and exit requirements, and manage the entire transition when the time is right. From provider liaison to data and system handover, we ensure a smooth, stress-free switch with minimal disruption to your business.

Yes, with a 100% success record. We help you achieve and keep Cyber Essentials, Cyber Essentials Plus, ISO 27001, SOC 2, PCI DSS, GDPR, NIS2 and more, and we monitor your controls in real time so renewal is never a scramble. See our Compliance page for the full list.

Our managed IT and compliance packages are fixed monthly, with no surprise bills. See our packages for pricing, or book a free assessment for a tailored quote.

Call 01727 881 224 to book a free, no-obligation assessment, or email us at sales@totalgroup.co.uk. We’ll show you where you stand and the best next step.

For other queries, visit our Contact FAQ.  

Find out how we can transform your IT

Whatever your IT requirements we can help.