IT support in Dunstable

IT Support in Dunstable

Local IT support for Dunstable businesses from a team about 4 miles down the road. Unlimited help desk, your IT managed and secured, and one predictable monthly price per device.

St Peter's Priory Church in Dunstable town centre, Bedfordshire - IT support for Dunstable businesses from Total GroupPhoto: Dr Neil Clifton, geograph.org.uk, CC BY-SA 2.0

Local IT support for Dunstable businesses

Our office is at The Old Gig House in Pepperstock, LU1 4LQ, just off junction 10 of the M1 and around ten minutes from Dunstable town centre. Most issues are fixed remotely the same day, and when something needs hands on, an engineer can be with you quickly.

Dunstable and Houghton Regis are home to a busy mix of manufacturers, distributors, trade businesses and professional offices, from Woodside Industrial Estate to the units along the A5 and the new sites by junction 11a. We charge one monthly price per device, with no per-ticket charges and 24/7 security monitoring on every package.

Who we help in Dunstable

Manufacturing and engineering

Production and office PCs patched, monitored and backed up, with sensible controls on remote access for suppliers and machine vendors.

Distribution and trade

Reliable IT for warehouses, depots and shift teams on the A5 and M1 corridor, with problems caught before the next shift.

Offices and local services

Microsoft 365, MFA, backups and a help desk that answers, so a small team gets big-company IT.

Every package includes

IT support packages for Dunstable businesses

Choose a package and how many devices you have, then order online, or book a meeting and we will talk it through. Prices are per PC, per month.

ProtectPC Support / Help Desk

Unlimited IT support for every PC, with security, backup, Cyber Essentials and AI built in.

£45 per PC /month + VAT
£45 per PC setup + VAT today, then 12 monthly payments of £54 per PC inc VAT
  • Unlimited help desk, remote and onsite, 9:00 to 17:30 Monday to Friday
  • Security Essentials: EDR, 24/7 SOC, Microsoft Defender and patching
  • Email security: phishing, malware, spam and spoof protection
  • Microsoft 365 backup: mail, OneDrive, SharePoint and Teams
  • Cyber Essentials certification every year
  • AI: Adam, our 24/7 AI assistant, plus an AI usage policy for your staff

ManageIT Support and Management

Everything in Protect, plus we run your IT for you.

£65 per PC /month + VAT
£45 per PC setup + VAT today, then 12 monthly payments of £78 per PC inc VAT
  • Everything in Protect
  • Microsoft 365, policies and MFA managed by certified engineers
  • 24/7 SIEM with a human-staffed security operations centre
  • Documentation, passwords and asset lifecycle kept current
  • Suppliers and third-party escalations handled by us
  • AI: an AI Readiness Core check every year and AI cost guardrails

InfinityIT as a Service

Your complete IT department as one subscription, on our standard network kit.

£100 per PC /month + VAT
£100 per PC setup + VAT today, then 12 monthly payments of £120 per PC inc VAT. Plus a site fee of £163.50 a month (£1,640 setup) per 50 PCs, + VAT.
  • Everything in Manage
  • Our standard network kit: firewall, switches and Wi-Fi, supplied, managed and replaced by us
  • Business phones (VoIP) and mobile device management
  • 24/7 monitoring of your network and devices
  • Cyber Essentials Plus every year
  • AI: a quarterly AI review with a senior engineer
  • Site fee per 50 PCs, added automatically at checkout

Infinity PlusIT as a Service with devices

Infinity plus your devices: one bill for everything.

£130 per PC /month + VAT
£110 per PC setup + VAT today, then 48 monthly payments of £156 per PC inc VAT. Plus a site fee of £163.50 a month (£1,640 setup) per 50 PCs, + VAT.
  • Everything in Infinity
  • A new business laptop or PC of your choice every 4 years (up to £800)
  • Hot spare swap: if a device fails we swap in a ready-configured spare, no warranty returns or waiting
  • Device build, setup and data migration included
  • Certified wipe and disposal of old devices
  • Site fee per 50 PCs, added automatically at checkout

Prices exclude VAT. Pay by card, Apple Pay, Google Pay or Direct Debit on this page. Per PC prices include one user's licences for per-user services (MFA, email security, Microsoft 365 backup). Extra users on the same PC are charged per user. Microsoft 365 licences are billed separately.

Built on the brands the world trusts with its data

We don't cut corners on the tools that protect you. Every package runs on best-of-breed, enterprise-grade technology from the world's leading IT and security brands. These are products that are independently tested and constantly scrutinised by security researchers. You get the same tools large organisations rely on, looked after by a local team.

Enterprise grade

The same security, backup and management tools used by large organisations, not consumer or budget alternatives.

Independently tested

Brands under constant review by independent testers and the security community, with fixes released fast.

Run by experts

Great tools only work when they're set up and watched properly. Our engineers and 24/7 SOC do that for you.

How it works

  1. 1Free review

    We meet, learn how your business works and agree what needs fixing first.

  2. 2Sign up

    Choose your package and number of devices. Setup fee today, then monthly.

  3. 3First 90 days

    Tools deployed, systems documented, risks found and the critical issues fixed.

  4. 4Ongoing

    Unlimited support, monthly reporting and regular service reviews.

Areas we cover around Dunstable

We support businesses across Dunstable and the rest of Bedfordshire, including:

Questions and answers

How much does IT support cost in Dunstable?

Our packages are priced per PC, per month: Protect (PC Support / Help Desk) from £45, Manage from £65, Infinity from £100 and Infinity Plus, which includes your devices, from £130. Prices exclude VAT and you choose how many PCs when you order. Every package includes security, Cyber Essentials and AI.

Do you come on site in Dunstable?

Yes. Most issues are fixed remotely, which is fastest for you, and when remote support can't fix it an engineer visits. Onsite visits are included in every package.

Are there any per-ticket or call-out charges?

No. Support is unlimited on every package, with no per-ticket or per-incident charges.

What are your support hours?

Protect and Manage cover 9:00 to 17:30, Monday to Friday. Security monitoring runs 24/7 on every package, and Infinity and Infinity Plus add 24/7 monitoring of your network and devices.

What technology do you use?

Best-of-breed, enterprise-grade products from the world's leading IT and security brands, including Microsoft, Cisco, WatchGuard, Kaseya, Datto, Dell and HP. These are independently tested and constantly scrutinised by security researchers, and our engineers and 24/7 security operations centre set them up and watch them for you.

How do we switch from our current IT provider?

We plan the handover with you, document your systems, deploy our tools to each device and get support live in the first weeks. Your first 90 days focus on securing and protecting the business, with regular status meetings so you always know where things are.

Can you help us get Cyber Essentials?

Yes, it is included. Every package includes Cyber Essentials each year, and Infinity and Infinity Plus include Cyber Essentials Plus. Our clients have a 100% success rate achieving and maintaining it.

Talk to us about IT support in Dunstable

Tell us how many people and devices you have and what is not working. We will recommend the right package, no obligation.

Call 01727 881 224

Other areas we cover