Phones, calling, internet and Wi-Fi that just work, wherever your people are. We design, supply and support the whole thing, from the broadband line to the handset, on one monthly bill.
Total Group is a Microsoft PartnerHow your business talks to customers, and to itself, now runs over the internet. The traditional phone network is being switched off, teams work from the office, home and on the road, and every call, meeting and file depends on a fast, reliable connection. We bring it together so it is simple, secure and supported.
Cloud phone systems with desk phones, mobile and desktop apps, call queues, recording and reporting.
Find out moreMake and take business calls in Microsoft Teams, with your existing numbers and proper call routing.
Find out moreFull fibre broadband, leased lines and backup connections sized for the way you work.
Find out moreSecure access to everything your people need from home or on the road, without the risk.
Find out moreFast, secure Wi-Fi across your office, with separate guest access and central management.
Find out moreWe look at your lines, numbers, contracts, phones and how calls flow today, and find what to keep, what to move and what is costing too much.
We design the right mix of connectivity, phone system and Teams calling for each site and each team.
We port your numbers, install lines and equipment and switch over with no lost calls.
One team supports the whole thing, so you never get passed between your broadband, phone and IT providers.
Openreach is retiring the traditional phone network on 31 January 2027. Phone lines, alarms, card machines and lift lines that still use it need to move to digital before then. We will check what you have and plan the move so nothing stops working.
Yes. In almost all cases your existing numbers move with you to the new phone system or to Microsoft Teams calling.
If your people already live in Microsoft Teams, Teams calling keeps everything in one app. If you need call centre features, receptionist consoles or desk phones everywhere, a dedicated VoIP phone system is often the better fit. We will recommend the right one, or a mix.
Traditional analogue and ISDN lines stop working. Anything that still uses them, including phone lines, some alarms, card machines and lift lines, needs to move to a digital service before 31 January 2027.
Yes. Calls, Teams, files and business apps work securely from home, with the same support as in the office.
Yes. A second connection, such as a separate fibre line or 4G or 5G backup, keeps you working if the main line fails.
Tell us what you have today and where you want to get to. We will recommend the right next step, no obligation.
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