What do our happy customers say about us?
Just wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.
Always there when we needed.
Coronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home. I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time. A professional service which I can highly recommend.
‘Having Total Group looking after all of our IT means I can just get on with running the business. It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted’
Thank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us. It wasn’t an easy time but you really did have our backs.
We were not aware that the printer / copiers represented a risk to data security and whilst they were physically well maintained the need for security updates, and more secure settings (then default) was not known. Total Group were able to identify the risks and tell us exactly what needed to be done. We secured admin access to the devices that, shared with Total Group who implemented the mitigation steps recommended by the Pen Test. We then retested to make sure the risks were resolved.
TotalPenTest helped us achieve a better security posture over our 20,000 hosts. The reports and the progress tracking TotalPenTest offers made it easier for us to secure cybersecurity insurance. Also, our customers felt more secure with our company as some of their resources existed in our tech infrastructure.
We were not aware that the printer / copiers represented a risk to data security and whilst they were physically well maintained the need for security updates, and more secure settings (then default) was not known.
Total Group were able to identify the risks and tell us exactly what needed to be done. We secured admin access to the devices that, shared with Total Group who implemented the mitigation steps recommended by the Pen Test. We then retested to make sure the risks were resolved.
Our success stories
Learn how our forward-thinking IT solutions have helped businesses overcome a wide range of challenges.
Case Study: Understanding Recruitment
Understanding Recruitment is a distinguished IT and Technology recruitment firm based in St Albans, known for its rapid growth and expertise in the software industry.
Read moreCase Study: Hertfordshire Council
With a commitment to serving nearly 1.2 million residents, Hertfordshire County Council manages an impressive annual net revenue budget of approximately £818 million.
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