A Business Grade Telephony Solution
Total Group's hosted telephony service provides an extensive range of fixed and mobile capabilities suitable for any sized business looking to improve their productivity and image.
Empower your staff with ‘one number anywhere’
Hosted Business conveniently integrates your fixed and mobile capabilities so that you never miss a call. Callers need only dial one number to reach your desk phone and mobilephone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.
Features you can easily control
Our Hosted Telphony puts you in complete control of your phone system and is provided with an extensive range of call handling and management features all operated through an easy-to-use web interface. You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. Extend your business reach and use any local area number no matter where you are located.
Dynamic Growing Businesses Wanting Flexibility
Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both), or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.
An on-demand service with no hidden costs
You only pay for what you need on a simple per seat basis. As you are not buying a PBX, there is no major hardware investment and there are no financing costs to consider. Lower call costs Free site-to-site calls (even accross international boundaries)
What our clients are saying
Phillip Stevens Freight Movement UKJust wanted to say I have been with you now for 14 years and I must say in all that time I have found the service exceptional it has allowed me to concentrate on my business and customers without having to worry about IT.
Guy Swinnerton Omni FinancialAlways there when we needed.
Tena Wallace Visionary AccountantsCoronavirus lockdown required Total's support and assistance in ensuring that our staff were able to continue providing essential services to our clients whilst working from home. I am delighted to say that we were able to move from our office in St Albans to our whole team being able to securely access data and software remotely, in a remarkably short space of time. A professional service which I can highly recommend.
Greg White White's Coaches St Albans‘Having Total Group looking after all of our IT means I can just get on with running the business. It's such a godsend to be able to leave it all to them. One quick phone call and they just get it sorted’
Carolyn Buller Citizen's Advice HertsmereThank you for all your help and support when we had our cyber-attack. The team were fab. We spoke to several people on a daily basis and they were without fail supportive, patient and stuck with it to get a resolution for us. It wasn’t an easy time but you really did have our backs.
Our success stories
Learn how we have helped businesses become more efficient, secure and grow.
Case Study: Understanding Recruitment
Understanding Recruitment is a distinguished IT and Technology recruitment firm based in St Albans, known for its rapid growth and expertise in the software industry.
Read moreCase Study: Hertfordshire Council
With a commitment to serving nearly 1.2 million residents, Hertfordshire County Council manages an impressive annual net revenue budget of approximately £818 million.
Read more