Let’s Talk About
Securing
Your Business
- Phone
01727 881 224
- Customer Support
0333 567 9891
- Contact
hello@totalgroup.co.uk
Need urgent
Remote IT support?
Download our secure Remote Access tool (ISL), which allows a Total Group engineer to connect to your device and provide real-time assistance.
⚠️ Please use this tool only when instructed by a Total Group engineer. Ideal for new device setup, onboarding, or ad-hoc remote assistance.
Frequently Asked Questions
Have a Question?
We take full accountability. Instead of just selling tools or licences, we plan, set up and manage everything for you, so IT is simplified, compliance is built in, and the outcome is ours to deliver.
Direct access to real, UK-based engineers, not call centres. Responsive, proactive support and regular reviews, with no finger-pointing when something goes wrong.
Yes. We deliver outcomes, not just tools: less downtime, stronger security and audit-ready compliance, all backed by our service guarantees.
With layered, always-on protection aligned to NCSC, ISO 27001 and GDPR: continuous monitoring, automated patching, access control and regular penetration testing, run by our UK security team.
We start with a free assessment of where you stand, then plan a smooth, zero-disruption switch, handling the move from your current setup or provider for you.
Yes. Our remote access tool (ISL) only lets a Total Group engineer connect when you invite them, for setup, onboarding or ad-hoc help. Only use it when one of our engineers asks you to.
