St Albans businesses need IT that simply works and data that stays protected. Total Group is a Hertfordshire managed service provider with close ties to St Albans, where our registered office is, and we support firms across the city, Harpenden, London Colney and the surrounding villages.
IT services we provide
- Managed IT support with 24/7 monitoring, patching and a help desk your staff can call
- Managed cyber security: SOC and SIEM monitoring, endpoint protection, email security and firewalls
- Penetration testing, including automated, continuous testing
- Cyber Essentials and Cyber Essentials Plus preparation and certification support
- Microsoft 365, cloud services and backup and disaster recovery
- IT projects: office moves, networking and cabling, hardware and software
Supporting St Albans professional firms
Many of our St Albans clients are professional and regulated businesses, such as accountants, law firms, recruiters and financial advisers, where downtime and data breaches carry real cost. St Albans IT and technology recruiter Understanding Recruitment relies on us to keep a fast-growing team secure and productive.
Why local businesses choose Total Group
- Local to St Albans, with engineers on site when it matters
- Fixed monthly pricing per user or device, with Help Desk, Pro and Elite packages
- Security built in, not bolted on: accreditations include Cyber Essentials Plus, IASME Gold, ISO 27001 and CREST penetration testing
- Specialists in regulated sectors: financial services, legal and recruitment
Talk to a local IT team
Call us on 01727 881224 or send us a message for a free, no-obligation review of your IT and security. We will tell you honestly what needs fixing first.
Frequently asked questions
Do you offer on-site IT support in St Albans?
Yes. We fix most issues remotely within minutes and send an engineer to your St Albans office for installations, moves, hardware faults and anything that needs hands on.
Can you help a St Albans business get Cyber Essentials?
Yes. We assess your current setup, fix any gaps and support you through Cyber Essentials or Cyber Essentials Plus certification.
Do you provide on-site IT support?
Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.
How quickly can you take over our IT?
Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.
Do you help with Cyber Essentials?
Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.