From our Hertfordshire base, Total Group supports businesses across the Home Counties: Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Essex, Surrey and Kent. Remote monitoring and help desk support work the same wherever you are, and our engineers travel to you for installations, projects and on-site fixes.
IT services we provide
- Managed IT support with 24/7 monitoring, patching and a help desk your staff can call
- Managed cyber security: SOC and SIEM monitoring, endpoint protection, email security and firewalls
- Penetration testing, including automated, continuous testing
- Cyber Essentials and Cyber Essentials Plus preparation and certification support
- Microsoft 365, cloud services and backup and disaster recovery
- IT projects: office moves, networking and cabling, hardware and software
One provider for multi-site businesses
Many Home Counties firms have offices in more than one town, or staff working from home across the region. We manage every site, device and user as one estate, with the same security standards, documentation and point of contact, so nothing falls between the gaps.
Why local businesses choose Total Group
- One accountable IT and security partner for every office and home worker
- Fixed monthly pricing per user or device, with Help Desk, Pro and Elite packages
- Security built in, not bolted on: accreditations include Cyber Essentials Plus, IASME Gold, ISO 27001 and CREST penetration testing
- Specialists in regulated sectors: financial services, legal and recruitment
Talk to a local IT team
Call us on 01727 881224 or send us a message for a free, no-obligation review of your IT and security. We will tell you honestly what needs fixing first.
Frequently asked questions
Which counties do you cover?
Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Essex, Surrey, Kent and Middlesex, plus London. Some penetration testing services are also offered further afield.
Can you support staff who work from home?
Yes. Home workers get the same monitoring, security and help desk as the office, and we can secure their home connections and devices.
Do you provide on-site IT support?
Yes. Most issues are fixed remotely within minutes, and our engineers come on site for installations, office moves, hardware faults and anything that needs hands on keyboards.
How quickly can you take over our IT?
Once you sign up we audit your systems, document everything and bring your devices under 24/7 monitoring. For most small businesses the handover takes a few weeks and is planned so your team is not disrupted.
Do you help with Cyber Essentials?
Yes. We prepare businesses for Cyber Essentials and Cyber Essentials Plus, fix the gaps and support you through certification.