Hepburn Delaney Solicitors, founded in 2013 by Jane Hepburn and Rebecca Delaney, operates as a law firm based in Hemel Hempstead, specialising in a diverse array of family matters.
Their primary focus is on delivering tailored services while prioritising efficiency and client contentment. Their commitment to embracing cutting-edge technology is exemplified by their adoption of a paperless system and their ongoing endeavours to modernise their services.
Like millions of businesses, they quickly needed to adjust to working remotely following the coronavirus pandemic. Alison Rowley, a partner at Hepburn Delaney, approached Total Group after realising their existing remote desktop software was clumsy and inadequate. They previously had little need to invest in high-quality remote tools, but swiftly required an upgrade to maintain the efficient service they’re known for.
Having already established proven success with cloud-based systems such as Windows Azure AD with other clients, we realised a cloud approach would naturally help Hepburn Delaney. We’d experienced an influx of businesses reaching out to ask about remote technology and were able to provide advice and management at a fast pace.
As well as moving the solicitors from a limited and less secure on-premise server to full operation from the cloud, we also implemented cloud backup via Acronis – a reliable, easy-to-use, secure backup product.
The installation process amounted to a few days, and we notified the client of key milestones to ensure they were always kept in the loop.
Windows Azure AD: Enabled secure, centralised cloud access and identity management.
Cloud-based infrastructure: Replaced on-premise servers with a scalable, remote-ready cloud environment.
Acronis cloud backup: Delivered reliable, secure backup with simplified recovery.
Hepburn Delaney, who have always invested in their people and the latest technology, were delighted with their new cloud-based system.
No more expensive costs for a local server, hardware or operating systems and zero downtime ensured they could continue to provide quality services at reasonable prices.
Reduced expenses by removing the need for on-premise servers and hardware.
Moved to the cloud without service disruption or downtime.
Enabled remote work and streamlined daily operations through cloud infrastructure.
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